ServiceNow and Lissi are collaborating to transform and accelerate workflows on the ServiceNow AI Platform by integrating the Lissi EUDI Wallet Connector.

‍

Digital transformation requires seamless processes in all industries. However, in regulated environments in particular, existing identity and verification procedures are often costly, slow, and lead to media breaks. With the introduction of the European Digital Identity Wallet (EUDI Wallet) under eIDAS 2.0, organizations need a central, future-proof control layer to meet legal requirements while radically optimizing the user experience.

‍

‍

The benefits for ServiceNow users

This strategic partnership integrates the Lissi EUDI Wallet Connector directly into the ServiceNow platform. The result is a ready-to-use solution that enables ServiceNow customers—from large banks to the public sector—to embed the functions of the EUDI Wallet deeply into their daily workflows. This creates a central digital control layer for the integration of credentials that makes all the difference:

‍

• Easy integration into workflows: The Lissi Connector abstracts away all the complexity created by the many different national wallet variants and protocols. Your IT teams can focus on using the simple API interface within the ServiceNow platform.
• Maximum compliance and future-proofing: As a pioneer of EUDI wallet standards and thanks to its close involvement in relevant EU pilot projects, Lissi offers a solution that is always compliant with eIDAS 2.0 and future requirements such as PSD3 for strong customer authentication.
• Drastic cost reduction: Both the costs for KYC processes and the transaction costs for strong customer authentication (SCA) are reduced many times over.‍
• Accelerated processes: Identity verification and signature approval are reduced to a few seconds by retrieving qualified and legally valid digital credentials (certifications) directly from the user's EUDI Wallet.

‍

The strength of the partnership

ServiceNow is known as a leading AI platform whose strength lies in the automation and orchestration of workflows across the entire organization. Its great added value lies in its ability to unite fragmented processes, systems, and data in a single platform.

‍

Lissi contributes the specialized, ISO 27001-certified technology needed to interact with the complex EUDI Wallet ecosystem in a legally compliant and secure manner. The combination of both solutions offers you a powerful combination: the workflow excellence of ServiceNow meets the compliance and technology expertise of Lissi.

‍

Discover how Lissi and ServiceNow can revolutionize your digital workflows. Just follow us on LinkedIn, where you will find all the information you need about exemplary use cases and, of course, the dates for the webinars. You will also learn how to get started quickly and efficiently with the Lissi EUDI Wallet Connector on ServiceNow to reduce your costs and drive digital transformation!