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We’re excited to share a recent proof-of-concept (POC) we completed together with Atruvia and PING Identity. The goal: to explore a highly practical and scalable use case for secure password resets using EUDI Wallet technology. While the focus of the EUDI Wallet initiative is often seen in the context of government services and citizen interactions, this project shows how the same infrastructure can also power internal identity workflows within private organizations.

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The Challenge: No Email, No Reset?

For many companies, especially large and distributed ones, password resets remain a persistent operational challenge. When an employee forgets their password, they often lose access to their corporate email — the very channel through which password reset instructions are typically delivered. In these cases, fallback solutions involve calling a helpdesk or IT support line, where identity is verified manually before a new password is issued.

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This approach is not only slow and frustrating for employees, but also costly and error-prone for companies, as it ties up support teams and introduces potential security risks due to the lack of a standardized verification process. With more companies moving toward remote work, outsourced IT, and global operations, the need for a scalable, secure, and user-friendly reset mechanism has never been more pressing.

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The Solution: Replacing Calls with Credential-Based Authentication

In this POC, the teams at Atruvia, PING Identity, and Lissi collaborated to redesign the password reset experience using EUDI Wallet infrastructure — specifically, verifiable credentials, wallet-based authentication, and secure digital attestations.

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The implementation was structured around the following roles:

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• Atruvia, the digitalization provider for Germany’s cooperative banking sector, served as the implementation lead and use case owner.

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• PING Identity supplied the underlying IAM (Identity and Access Management) platform used by Atruvia to manage employee credentials.

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• Lissi provided its EUDI Wallet Connector and Lissi Employee Wallet, enabling the issuance and verification of credentials in line with the European eIDAS 2.0 regulation and the Architecture and Reference Framework (ARF).

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How It Worked

Here’s a breakdown of how the solution was designed and tested:

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1. Credential Setup: Atruvia created a standardized Employee ID credential template, containing core identity attributes (e.g., employee ID, role, organizational affiliation).
   
   
2. Credential Issuance: Employees were issued this digital credential via the PING Identity platform and stored it in their Lissi Employee Wallet — a compliant EUDI Wallet prototype.
   
   
3. Reset Request: If a password reset was needed, employees were prompted to share their employee credential via the Lissi Employee Wallet.
   
   
4. Employee Authentication & Reset: After secure authentication with the wallet, the system allowed them to securely set a new password, restoring access to their corporate account.
   
   

Thanks to the existing integration between the Lissi Connector and PING Identity, the project was implemented in just 8 hours with limited development effort and minimal disruption to existing systems.

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Why This Matters: A New Use Case Category for EUDI Wallets

While much of the attention around the EUDI Wallet revolves around citizen services like tax filing, travel, or healthcare, this POC clearly shows that the same building blocks can be used internally within companies for employee workflows.

Use cases such as:

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• Employee onboarding and offboarding
  
  
• Role-based access control
  
  
• Remote authentication
  
  
• Delegation and authorization flows
  
  

…can all benefit from verifiable credentials and wallet-based identity management.

With this project, Atruvia, PING Identity, and Lissi demonstrated that secure, decentralized identity isn’t just a future vision—it’s implementable today with real infrastructure, supporting real business needs.

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Looking Ahead

We believe this POC represents an important step in bridging enterprise IAM with decentralized identity standards like the EUDI Wallet. As more companies explore how to bring privacy-preserving, user-centric authentication into their stack, this project shows what’s possible — and how fast it can be done.

We look forward to driving more use cases like this forward, and continuing our collaboration with Atruvia, PING Identity, and other forward-thinking partners in the identity ecosystem.

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If you’re interested in using the Lissi Connector or Lissi Employee Wallet for internal or external identity use cases, don’t hesitate to get in touch!